Welcome to AUSTIN SHAN LLC’s shipping terms. We are committed to providing you with efficient and reliable shipping services. Please read the following terms carefully to understand our shipping options and related information.
Shipping Coverage
We offer domestic and international shipping services. Your order will be processed based on your chosen shipping address.
Shipping Time
Domestic Shipping (USA)
Processing Time: Order processing typically takes 1-3 business days (Monday to Friday), excluding weekends and holidays.
Shipping Time: Domestic shipping usually takes 3-7 business days, depending on your delivery address and chosen shipping service.
International Shipping
Processing Time: International orders also have a processing time of 1-3 business days (Monday to Friday).
Shipping Time: International shipping usually takes 7-21 business days, and the specific time may vary depending on the destination and customs processing.
Shipping Carriers
We partner with several reputable shipping carriers to ensure your package is delivered safely and quickly. We primarily use the following shipping services:
UPS
FedEx
USPS
Please note that the choice of shipping service will be automatically assigned based on your order weight and destination.
Shipping Costs
Shipping costs will be automatically calculated at checkout based on your delivery location and chosen shipping method. For international orders, customs duties and VAT may also apply, and these costs are determined by the customs policies of the destination country.
Tracking Information
Once your order has shipped, you will receive a confirmation email containing tracking information. You can track the status of your order using the tracking link provided.
Thank you for choosing AUSTIN SHAN LLC! We look forward to providing you with a satisfying shopping experience and excellent shipping service.